If you need help with, or have questions about, an active outstanding order you’ve placed, welcome, you’re in the right place and you will be taken care of.

This page should only be used by customers that have an active order placed in the last 14 days, which possibly has an issue, or is still outstanding. Please review our refund and exchange policy prior to contacting us to make sure your situation qualifies. (We’re not accepting refunds or exchanges during website testing)

If you have ideas, comments, or suggestions for the studio unrelated to a specific order, please submit them using the Contact Us page, not this Support page, thank you!